Terms of service

These Terms of Service (the “Terms”) govern your access and use of UX Signals (the “Service”).

The Agreement

By accessing the Service:

  • You accept these Terms and enter into a legally binding agreement (the “Agreement”) with Iterate AS, Grensen 17, 0159 Oslo, Norway, org. Nr. 950 379 839 (the “Provider”, “we”, “us”).
  • You accept that the Agreement is entered into on an electronic medium, and that the same applies to changes in the Agreement.

The Service

The Service allows:

  • Product-, website- and app creators (“Customers”) to publish research dialogs (“Dialogs”), in order to gain user insights.
  • End-users of these product-, website- and apps (“End Users”) to respond to such Dialogs, in order to influence their user experience.

Service Access

To access the Service:

  • Customers sign up on uxsignals.com and/or enter into a SaaS-Agreement with the Provider.
  • End Users respond to research Dialogs published by the Provider or its Customers. 

Accounts

If you create an account in the Service, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.

You must immediately notify us of any unauthorized uses of your account or any other breaches of security.

If and as permitted by applicable law, we may, but have no obligation to:

  • Ask you to provide a form of government identification (e.g. driver’s license, passport, or such) or other information
  • Undertake checks designed to help verify your identity or background
  • Screen you against third-party databases or other sources and request reports from service providers. 

Acceptable use

The Service may only be used for lawful purposes, and in accordance with these Terms.

Harassment, abuse, insults, harm, defame, slander, disparage, intimidation or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability, as well as submitting false or misleading information, is prohibited. 

Service Level

Subject to the terms of this Agreement, the Provider will use commercially reasonable efforts to provide the Service.

Duration and Termination

The Agreement will remain in effect for as long as you have access to the Service.

The Agreement may be terminated by either party, subject to a 7-day written termination notice.

Pricing

The Service is currently provided free of charge.

The Provider reserves the right to change the pricing, subject to a 30-day notice.

Data processing 

To provide this Service, it is necessary to collect, store and process personal data.

When the Service is used by Customers to collect data from their End-Users, the Customer is the data controller, we are a data processor, and the processing is governed by a Data Processing Agreement which in these instances is part of the Agreement.

In all other instances, we are a data controller, and the processing is governed by our Privacy Policy which in these instances is part of the Agreement.

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered.

The Provider shall own and retain all ownership rights, title and interest in the Service, including enhancements made in conjunction with this Agreement.Your use of the Service grants you no right or license to reproduce or otherwise use any of our or third-party trademarks. 

Transfer of rights

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder without our prior written consent.

The Provider may transfer and assign any of its rights and obligations under this Agreement without consent.

Referrals

The Provider may publicly refer to individual Customers as a customer of the Service. 

Changes to these Terms

The Provider reserves the right to change these Terms, effective upon posting of an updated version of this Agreement on the Website..

In the event of changes, Customers will receive advance notice. In the event that such an amendment results in a negative effect for you, you shall be notified no later than 30 days before the amendment comes into force. 

SaaS-Agreement 

The Provider and the Customer may enter into a separate Saas-Agreement.

In the event of a contradiction between this SaaS-Agreement and the Terms, the SaaS-Agreement shall prevail.

Disclaimer

The Provider disclaims all warranties, express or implied. The Provider does not warrant that the Service will be uninterrupted or error free; nor does it make any warranty as to the results that may be obtained from use of the Service. 

Limitation of liability

As permitted by governing law, the Provider and its suppliers, officers, affiliates, representatives, contractors and employees, shall not be held responsible or liable for any loss or cost associated with the use of the Service.

You agree to indemnify and hold the Provider and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes or demands asserted against them as a result of or relating to content, your use of the website and Services or any willful misconduct on your part. 

Governing law

The Agreement shall be subject to and interpreted in accordance with Norwegian law, with Oslo city court (Oslo Tingrett) as legal venue.

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